News & Events

Using Clinical Outcomes for Service Improvement v1.0: A Guide for Commissioners

We are excited to launch a free new resource that provides information, considerations and suggestions for commissioners using clinical outcomes for service improvement.  This guide was jointly developed with the Healthy London Partnership, who work across health and social care, and with the Greater London Authority, Public Health England, NHS England, London’s councils, clinical commissioning groups, and Health Education England to improve the health of London. CYP IAPT data meeting attendees also input into the content.

Click here to access the guide


One of the core principles of CYP IAPT is Accountability. The programme helps to embed outcome monitoring into the day to day work in services in order to aid meaningful conversations and allow for greater collaboration with CYP, help with problem identification, enable both CYP and therapists to track progression and also see when things aren’t working. Collecting data about outcomes is also an important way to demonstrate the effectiveness of services and interventions, and can flag up areas for improvement.


The guide covers the following areas:

  • Clinical Outcomes and Service Improvement
    • Why Clinical Outcomes?
    • National Policy and Initiatives
  • What do I need to know about services?
    • Quantity and Quality
  • What sort of data do I need?
    • Types of outcomes
    • Clinical outcomes in practice
    • Questionnaire scoring
    • Reliable change and recovery
  • How do I get this data?
    • Data Variables
    • Expectations
  • How should I understand the data?
    • Mindful data use
    • Visualisations
  • How can data be improved?
    • Conversations
    • What services want you to know
    • Potential Actions
  • Useful Links and references



We will be updating future versions of the guide according to feedback. If you would like to let us know your thoughts, please get in touch


By natashabyrne

Project Manager for the Childrens Wellbeing Practitioner Programme

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